Email soul@trickerlabs.co.uk.
If you are reporting a problem, include the app version, device, iOS version, what you were trying to do, and what happened. Please do not include private notes, journal text, credentials, screenshots, or exports unless you are comfortable sharing them.
Your subscription and free trial are managed by Apple through your App Store account. To view, change, or cancel your subscription, use the App Store on your device. Support cannot cancel it for you.
Most of your Soul data lives on your device and in your own iCloud, so you can delete it in the app. To request deletion of any personal data Soul controls, such as support correspondence, email soul@trickerlabs.co.uk. Because Soul does not use a Soul account, include enough detail for us to identify the relevant support thread or material you sent.
Soul can support reflection and orientation, but it is not health diagnosis, medical care, therapy, crisis support, or emergency response.
Soul is not a crisis service and does not monitor you for emergencies. If you are in immediate danger, may harm yourself or someone else, or need urgent help, contact local emergency services, a crisis line, or another appropriate urgent support service in your area.